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Cartwright IT

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Author: Mike Cartwright

One of the most common complaints we hear from customers is the speed of their WiFi and broadband connections. This is equally true in both homes and workplaces. The main suppliers of home broadband in the UK are BT (PlusNet, EE), Sky Broadband, Virgin Media and TalkTalk but regardless it seems that people experience issues regardless of supplier. One of the most common issues we have come across in home environments...

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We have been providing IT support to care homes now for several years and have a proven track record in delivering high quality, responsive IT support. Technology is constantly evolving and there are more opportunities than ever to increase efficiency within the care home business but most importantly deliver a better service to care home residents. WiFi is now common place across society, from cafe's...

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In our blog yesterday we discussed the challenges we face whilst working from home, both IT/techie related and other numerous household distractions such as children and pets. In response to this very real concern we have launched a new @Home Onsite IT Service and @Home Online IT Service, both specifically designed to help those suffering tech gremlins at home, be it caused by work equipment...

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The last few months have brought about some huge changes in all of our lives and across the world people are starting to realise that some of that change is likely to be longer term than first expected. One of those changes is working from home. I've spoken to many people about this and most seem to fall into one of two camps - either...

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Ransomware is perhaps a term you have heard mentioned on the TV or radio, but do you really know what it is and what the real threat is to your home PC/laptop or worse yet your business device? Basically ransomware can be thought of as malicious computer software, installed on your laptop or PC, without your knowledge which allows hackers to take complete control of...

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Almost half a million computers have been hijacked by hackers and used to send "sextortion" emails to unsuspecting email accounts of users across the world, including the UK. The email sent to users claims the sender has obtained compromising photos of the recipients which will be published online, unless the recipient pays an extortionate fee. Obviously no such photos exist, but the criminal sender of...

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Customers have taken to Twitter to complain about the recent outage on the Three mobile phone network. Users report that they have been unable to use their mobile phones and other portable devices relying on the Three network, since around Wednesday afternoon. In an apparently unrelated issue, the Three website has also been "down for maintenance" since around the same time. The company has an...

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