Technology

21 Apr

WiFi and Broadband Problems

One of the most common complaints we hear from customers is the speed of their WiFi and broadband connections. This is equally true in both homes and workplaces. The main suppliers of home broadband in the UK are BT (PlusNet, EE), Sky Broadband, Virgin Media and TalkTalk but regardless it seems that people experience issues regardless of supplier. One of the most common issues we have come across in home environments...

09 Jul

Need Help With Tech At Home?

by Mike Cartwright

in News, Services, Technology

Comments

In our blog yesterday we discussed the challenges we face whilst working from home, both IT/techie related and other numerous household distractions such as children and pets. In response to this very real concern we have launched a new @Home Onsite IT Service and @Home Online IT Service, both specifically designed to help those suffering tech gremlins at home, be it caused by work equipment...

08 Jul

Working from home

by Mike Cartwright

in News, Technology

Comments

The last few months have brought about some huge changes in all of our lives and across the world people are starting to realise that some of that change is likely to be longer term than first expected. One of those changes is working from home. I've spoken to many people about this and most seem to fall into one of two camps - either...

23 Oct

Ransomware – A Real Threat?

by Mike Cartwright

in Technology

Comments

Ransomware is perhaps a term you have heard mentioned on the TV or radio, but do you really know what it is and what the real threat is to your home PC/laptop or worse yet your business device? Basically ransomware can be thought of as malicious computer software, installed on your laptop or PC, without your knowledge which allows hackers to take complete control of...

17 Oct

Beware of latest Sextortion SPAM Emails

by Mike Cartwright

in Technology

Comments

Almost half a million computers have been hijacked by hackers and used to send "sextortion" emails to unsuspecting email accounts of users across the world, including the UK. The email sent to users claims the sender has obtained compromising photos of the recipients which will be published online, unless the recipient pays an extortionate fee. Obviously no such photos exist, but the criminal sender of...

16 Oct

Three Mobile Network Down

by Mike Cartwright

in Technology

Comments

Customers have taken to Twitter to complain about the recent outage on the Three mobile phone network. Users report that they have been unable to use their mobile phones and other portable devices relying on the Three network, since around Wednesday afternoon. In an apparently unrelated issue, the Three website has also been "down for maintenance" since around the same time. The company has an...